Perfectly Flawed: Poetry for Change

We want you to be completely satisfied with your purchase of Perfectly Flawed: Poetry for Change. If for any reason you are not entirely happy with your book, we're here to help.

1. Returns:

You have 60 days from the date of delivery to return Perfectly Flawed: Poetry for Change for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us at orderofthepenootp@gmail.com to initiate a return. Include your order number and the reason for your return in your email. Our customer service team will provide you with instructions for returning the book.

       2. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within 30 days.

          3. Exchanges:

We do not offer exchanges for Perfectly Flawed: Poetry for Change. If you would like to exchange your book for another item, you will need to return the original item and place a new order.

        4. Shipping:

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

 

Thank you for your interest in Perfectly Flawed: Poetry for Change. We aim to provide you with a clear and reliable shipping experience. Here are the details of our shipping policy:

1. Shipping Methods and Timelines:

We offer standard shipping for all orders of Perfectly Flawed: Poetry for Change. Orders are typically processed within 60 business days. Once processed, the delivery times are as follows:

- Domestic: Estimated delivery within 10 business days.
- International: Estimated delivery times vary depending on the destination country and local customs processing.

Please note that delivery times may be affected by factors beyond our control, such as weather delays, customs delays, or peak holiday periods.

           2. Shipping Costs:

Shipping costs are calculated based on the destination and the weight of your order. The exact shipping cost will be displayed during the checkout process before you make a payment.

            3. Packaging:

We take great care in packaging Perfectly Flawed: Poetry for Change to ensure it arrives in pristine condition. Each book is securely wrapped and placed in a durable shipping container to protect it during transit.

            4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

           5. International Shipping:

For international orders, please note that customs duties and taxes may apply upon arrival in your country. These charges are not included in the shipping cost and are the responsibility of the customer.

              6. Lost or Damaged Shipments:

While we strive to ensure every order arrives safely and on time, unforeseen circumstances can sometimes occur. If your order is lost or damaged during transit, please contact us immediately at orderofthepenootp@gmail.com so we can assist you in resolving the issue.